
Masterclass: IT – Training for Non Teaching Staff
The Masterclass focused on enhancing participants’ digital productivity and improving their day-to-day use of technology. The session covered various Google Services, including advanced Google Search techniques, Google Chat, Google Drive, Google Docs, Google Sheets and Google Slides. Participants also learned about Google Backup, Google Calendar and how to create and organize bookmarks in Google Chrome for quick access to frequently used websites. The second part of the session focused on Gmail productivity, where participants learned how to create a professional email signature, use the Undo Send option, and organize important and starred emails effectively. The final section addressed basic PC troubleshooting and performance, including restarting a slow system, deleting temporary files, understanding the impact of Windows updates running in the background, and the importance of organizing files instead of keeping too many files on the Desktop.

Overall, the Masterclass provided practical and useful knowledge that can help participants work more efficiently, manage information better, communicate effectively, and make better use of the digital tools available to them.
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